Here's the interview with Holland:
http://www.pbs.org/Mormons/interviews/holland.html
Here's the paragraph that really struck me as one which could be taken dramatically differently depending on whether one is inside the church and defending it, or outside the church. All the bolding of text is mine.
In the parable of the lost sheep, any loss is too much of a loss. We would leave 90 and nine to go find one any time we could. That is the savior's example and teaching and ministry. ... We're committed to every single solitary individual that comes to us in this church -- and again, not that others aren't, but we keep records. We want to know who they are and where they are so that when they move, we try to find where they move so that the church can pick them up there. I think many congregations would like to do that. I think many other religious faiths would love to be as systematic about that as we try to be. But we try to really work at it. I don't say that in a self-vaunting way. I'm saying that may count in part for our numbers and activities. I think other parishes or congregations may simply hope that whoever is out there will come. Well, with us we really try to document who's out there and go find them. ...
The TBM can hold this up as them following the Biblical example of Jesus in caring enough for the 1 who was lost to leave the 99 who weren't lost to go look for the 1. The non-TBM may well read things and think Holy Cow, these people will not let you go! You move and don't tell anyone where you're going and just assume you can live somewhere else and simply never go back to the church, but the Mormons will document your movements, track you down, and go visit you whether you want them to or not.
How do you guys read this?